Deliveries & Returns

What are your delivery times?

You will receive your order within a maximum of 2 to 5 days after ordering on the site. A confirmation email with your tracking number will be sent to you as soon as your package ships from our warehouse.

How to track my order ?

As soon as your order is dispatched from our warehouses, you will receive a tracking link by email allowing you to follow its progress.

Do you have a refund policy?

We remind you of the importance of returning items in their original packaging and in excellent condition, including jewelry which must be intact. You have 14 days from receipt of your order to ship it to the following address, using a tracked letter service, this method of sending being essential, any package being shipped with another means than the follow-up letter, will be refused:

38 boulevard Voltaire
92600 Asnières-sur-Seine

We thank you for your understanding and cooperation. Sincerely

I made a mistake in the delivery address, what should I do?

Do not panic, if your order has not yet been sent, contact us immediately and we will be happy to update your information. Otherwise and in accordance with our general conditions of sale, once an order has been sent from our warehouse, no more changes can be made.